Shipping Policy

Thank you for shopping at GWJERSEY. This shipping policy outlines delivery timeframes, tracking information, and shipping methods for our global customers.

1. Delivery Timeframes
Your order will typically be delivered within the following timeframes (excluding weekends and public holidays):
UK: 7–12 business days
Germany: 9–13 business days
USA: 11–18 business days
Other EU countries: 10–20 business days
Actual delivery times may vary due to factors such as carrier volume, customs inspections, and peak seasons.

2. Order Updates
1. Confirmation Email
You will receive a confirmation email containing your order number within 24 hours of placing your order. This email serves as your official proof of purchase.

3. Tracking Email
Once your order is prepared and shipped, you will receive a separate tracking email. This email includes a unique tracking link allowing you to view your package's status in real-time.
You can track your package via the following platform:
17Track (International tracking)

4. International Shipping
We currently ship to over 200 countries; delivery times may vary based on customs clearance processes and local courier service conditions.
Import Duties and Taxes: Some countries may impose additional duties or taxes upon the package's arrival. These charges are the responsibility of the customer.

5. Contact Us
If you need assistance with your order or tracking, please contact our customer service team:
Email: [email protected]
We will respond to you within 48 hours.

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